Help Center
Find answers and get support for the investor portal.
Popular topics
Accounts & sign-in
Registering, CDS account setup, verifying with NIDA, two-factor authentication, and resetting your password.
Placing orders
How to buy and sell shares, market vs limit orders, board lots, and cancelling unmatched orders.
Payments
Paying a GePG control number by mobile money, bank transfer, or card, and what to do if a payment is delayed.
Portfolio & settlement
Understanding T+2 settlement, viewing holdings, statements, dividends, and transaction history.
Still need help?
Browse our FAQs for quick answers, or watch the tutorials for step-by-step walkthroughs.
For account or technical issues, contact investor support at support@dse.co.tz or +255 22 211 3112.
For issues specific to your trades or brokerage account, contact your broker directly — the DSE support team handles exchange-level queries only.
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